🚀 The “golden mean” among Ukrtelecom's offers, which allows you to enjoy the Internet to the maximum! Speeds up to 100 Mbps are ideal for those who demand more from the Internet. It will be enough to watch online movies, shows or YouTube, take online classes and download heavy files. 💡 Order a connection right now and get the most out of your Ukrtelecom home Internet! Check the technical feasibility of connecting to your address using our Viber or Telegram bot. 🎯 Save on equipment! Order a Wi-Fi router for only 1 UAH/month!*** And get a super offer MEGOGO TV - connect 330 TV channels and more than 12000 movies/series to the Internet! Choose the Optimal Promo tariff at a favorable price for those who use the Internet from Ukrtelecom!* ⭐ The offer is valid for individuals, subject to the availability of technical capabilities to provide Internet access. Ukrtelecom is modernizing its network to provide subscribers with better quality and faster speed. ☑ *The Optimal Promo tariff is available to new subscribers (individuals) who use Ukrtelecom's Internet access service. The first 14 days of using the service are free of charge, after that the tariff is UAH 199 per month. The cost of using the service for the first 14 days is included in the monthly fee for further use. The cost of connecting to MEGOGO TV is UAH 1, and the cost of organizing the connection of MEGOGO TV at the consumer's premises by Ukrtelecom specialists is UAH 1. The MEGOGO TV service is provided by MEGOGO LLC with the support of JSC Ukrtelecom. MEGOGO LLC reserves the right to change the number and/or list of channels and movies. ☑ Estimated download and upload times depend on the selected tariff plan and are based on the maximum connection speed. The actual speed may vary. The maximum transmission and reception speeds depend on the technical capacity of the line. ☑ ***Rent at a rate of 1 UAH/month: - The router (with a WAN-port bandwidth of up to 100 Mbps) is available for subscribers who change the technology of Internet access service from Ukrtelecom provided they use the Internet access service (FTTx technology) for two years, and in case of early cancellation of the Service, the subscriber pays a fine. - Optical Network Unit (ONU) provided that the subscriber uses the Internet access service (FTTH technology) ☑ The cost of reducing the Internet access service using FTTB technology at the request of the subscriber is UAH 100 per month, FTTH - UAH 100 per month. The service is provided for the period specified in the application, but not more than one year. The minimum period for service termination is 1 calendar day. ☑ Connection of the Internet access service is not included in the tariff and is paid by the subscriber additionally. ☑ The cost of organizing the connection: - “Optical Internet” service (FTTV technology) - 1 UAH. - Optical Internet (FTTN technology) - according to the current tariffs in your locality. ☑ The cost of the tariff plan depends on the geography and technology of Internet access. You can check the technical feasibility of connecting the service in your home and leave a request for connection on the website. - “100 Mbit/s”, for a multi-storey building of 11 apartments** - 300 UAH/month; - “100 Mbit/s”, for an individual residential or low-rise building up to 10 apartments inclusive**** - 360 UAH/month. ** A house with a high concentration of residents is a residential building with eleven or more isolated apartments designed and suitable for permanent residence of individuals. Solely for the purposes of pricing and tariffing services, as well as for the application of tariff categories or tariff plans, buildings with a high concentration of residents also include multi-storey buildings. **** A building with a low concentration of residents is a residential building with ten or fewer isolated rooms designed and suitable for permanent residence of individuals. For the purposes of service pricing and tariffication, as well as for the application of tariff categories or tariff plans, buildings with a low concentration of residents also include private sector buildings (individual residential buildings) and low-rise buildings. When connecting the Optical Internet service (using FTTx technology), the service is Active 100 Mbps. The speed of Internet transmission and reception according to the selected tariff plan is maximum up to 102400 Kbps, minimum from 51200 Kbps. The average speed of Internet transmission and reception is 76800 Kbps. The speed depends on the technical capacity of the line and the tariff plan chosen by the subscriber. Terms and prices are in UAH including VAT, as of 01.03.2024. The geography of the tariff plans is limited. The Internet access service is provided by JSC Ukrtelecom, 18 Taras Shevchenko Boulevard, Kyiv, 01601. Are you having difficulties? ☑ Can the Internet work without electricity? Power outages may become our everyday routine again. Ukrtelecom has taken on a new challenge and is providing Energy Independent Internet, which means it can deliver Internet services even in the event of a temporary power outage of up to 96 hours. The Ukrtelecom team has made this possible by using GPON and xDSL technologies. ☑ How do I order the Internet service? Choose the 100 Mbit/s tariff and our manager will contact you to discuss the details of the connection. You can also check the availability of services at your address directly via ViberBot or TelegramBot. ☑ How can I measure my internet speed? Before checking the Internet speed, we recommend connecting the modem directly to the computer (not via WI-FI), closing third-party programs (instant messengers, torrents, etc.), opening a browser without tabs, and performing several measurements at different times. ☑ What can affect the Internet speed? The following things can affect your connection speed: - The speed in your package - Technical characteristics of your Wi-Fi router - Incorrectly configured antivirus program or installing several antiviruses at the same time - Downloading a specific site you want to visit - Trying to download several large files at the same time. ☑ The Internet is not working for me. What is the reason for this? - If the service is provided via a telephone line, check if the phone is working. If it works, follow the next step. If not, call the Contact Center at 0(800) 506 800, (044) 246 68 00; - The service may be limited due to debt. You can check the status of the service by calling the Contact Center at 0(800) 506 800, (044) 246 68 00; - The cause may be voltage fluctuations. Turn off the modem for 3-5 minutes, then turn it back on and check if the service is restored. If not, go to the next step. - The reason for the difficulties may be the settings of your equipment. Check if the settings on your router are correct. - If the service is provided via a telephone line, the connection between the outlet and the splitter, between the splitter and the router may be loose. Disconnect the splitter from the telephone socket and from the router. Plug the router directly into a telephone socket. Check if the Internet is restored with this connection. If the Internet access is restored, we recommend replacing the splitter. If the Internet access is not restored, we recommend that you call the Contact Center at 0(800) 506 800, (044) 246 68 00; - If you have taken all the steps mentioned above and the company has no restrictions on the service, we recommend calling a technician. ☑ How can I change my tariff plan? call the Contact Center: 0 (800) 506 800 - calls are free from mobile and landline phones; (044) 246 68 00 - the cost of calls is according to the tariffs of your operator. Important! Changing the tariff plan: - is possible only if there are no debts - is free of charge. - possible if technically possible - possible on any day of the month, but not more than once a day. ☑ I want to temporarily suspend the service. How can I do it? To temporarily suspend the service, you can leave a request by calling the Contact Center at 0(800) 506 800, (044) 246 68 00. The service will be suspended from the selected date for the period you specify. The minimum period of temporary suspension of the telephony service is 1 day, the maximum period is 1 year. After the period you specify, the service will be automatically resumed. Important! If you have ordered additional services, for example, TV, Static IP address, the subscription fee for them will be charged in full during the suspension of the main service. ☑ Is there a warranty for the modem I purchased at your ASC? Yes. If you purchased a modem for the standard price, the warranty for the equipment is 12 months. If you rented the modem, the warranty period is 24 months. ☑ How can I check whether the payment has been received? If you pay via the Internet (on the Ukrtelecom website or through online banking), the funds are credited to your account within 30-60 minutes. If you pay through bank branches, IBOX or Ukrposhta, the payment may be credited from 2 to 5 days. To check if your payment has been credited, you can call 044 246 68 00, use the voice assistant to indicate your phone number (in the format 0-code of the settlement - phone number, 10 digits in total) or personal account (16 digits in total). After that, ask the assistant a question: “payment credited”. The voice assistant will check the information on the last credited Payments and provide information. ☑ How do I know how much money is on my account? Invoices are issued once a month and are available for viewing on the Ukrtelecom website in the Payment section after the 7th day of each month. In the bill you can check the amount to be paid and the amount of payments for the last billing period. If you are interested in information about the crediting of funds after payment, please read the information in the paragraph “How to check if the payment has been received” ☑ How can I contact Ukrtelecom for help? - on the Ukrtelecom website in the Help section; - via chatbots in Viber or Telegram; - on the Facebook page; - by calling 044 246 68 00 (calls within Ukraine from Ukrainian operators are free). Important! To speed up the service and simplify identification on the contact center line, we recommend that you call from the number you provided when you activated the services. 🚀 Don't waste time - choose the best tariff for your comfort and efficiency of using the Internet and TV with Ukrtelecom! #️⃣Urtelecom #️⃣HomeInternet #️⃣OpticalInternet #️⃣GigabitInternet #️⃣InternetWithoutLight #️⃣UrtelecomProvider #️⃣ConnectUrtelecom #️⃣FastInternet #️⃣ReliableConnection #️⃣UrtelecomUkraine #️⃣InternetAtHome #️⃣FiberOpticUrtelecom #️⃣FiberOptic #️⃣InternetProvider #️⃣InternetServices #️⃣DigitalServices #️⃣InternetSpeed #️⃣StableInternet #️⃣AutonomousInternet #️⃣WirelessInternet #️⃣ConnectInternet #️⃣InternetForFamily #️⃣InternetForBusiness #️⃣UrktelecomTariffs #️⃣InternetTariffs #️⃣QualityConnection #️⃣InternetUkraine #️⃣DigitalUkraine #️⃣BestInternet #️⃣InternetProvider #️⃣InternetInEveryHome #️⃣InternetSolutions #️⃣UrtelecomConnection #️⃣InternetPromotions #️⃣HomeNetwork #️⃣InternetCoverage #️⃣HighSpeed #️⃣UrtelecomBenefits #️⃣DigitalCommunications #️⃣InternetTechnology #️⃣UnlimitedInternet #️⃣InternetPackages #️⃣InternetTaTV #️⃣Telecommunications #️⃣UkrainianProvider #️⃣InternetEquipment #️⃣InternetInRural Areas #️⃣CustomerSupport #️⃣InternetEntertainment #️⃣InternetWithoutProblems

Estimated cost - the average cost of services for a tariff plan for 1 day, intended to facilitate comparison by consumers of the conditions of different tariff plans. For the calculation, see here

The indicative cost is the average cost of the services for the tariff plan/ package of services for 1 day, which is calculated by dividing the set amount of payment for the tariff plan/ package of services for the relevant period by the duration of this period in days. If the fee period for such services is one month, the approximate cost is calculated by dividing the plan/package fee by 30 days. The result of the division is rounded to pennies.